Background Workers

The job processors for doing things like creating PDFs and sending print jobs.

Time Status Message
1 year, 3 months ago Up Everything has caught up, operations are back to normal.
1 year, 3 months ago Delayed We have background processing running again but it's at a reduced capacity, we are working on increasing it to be able to catch up to the backlog of jobs.
1 year, 3 months ago Down We have a mitigation idea we are testing out that might have background processes working shortly. S3 is still very broken.
1 year, 3 months ago Information No news yet, S3 still an issue. We are all monitoring the situation closely.
1 year, 3 months ago Information The continuing Amazon S3 outage is still impacting our background processing. This is going to impact the Tickets page as well because the background jobs getting into the search database are clogged.
1 year, 3 months ago Warning An amazon s3 outage (very rare) is causing some of our background processing to hang, increasing capacity isn't going to help at the moment. We are working with our platform provider's engineers to come up with a workaround. https://status.aws.amazon.com/ https://status.heroku.com/
1 year, 8 months ago Up Jobs are back to normal speed.
1 year, 8 months ago Delayed Background job processing has seen some intermittent delays, the team is monitoring it and working to figure out a root cause to address.
3 years, 9 months ago Up Jobs are back to normal speed.
3 years, 9 months ago Delayed We are seeing our background job processors behaving strangely, there is currently a few minute delay for some jobs - we are monitoring closely.
3 years, 11 months ago Up All set, cleared the queue out
3 years, 11 months ago Delayed We have a stuck job creating a delay right now, should just be a minute or two.

Status Legend

  • Maintenance

    Scheduled maintenance

  • Down

    The service is currently down

  • Up

    The service is up

  • Warning

    The service is experiencing intermittent problems

  • Delayed

    Delay in processing